The Royal in
Playa del Carmen
Detailed Information Page
Immediately
upon entering, guests will be in awe of the grandeur … THE ROYAL Playa’s interior is as impressive as its palatial
exterior, where the use of textures, fabrics and natural materials reflects
sophisticated seaside elegance. This
richness carries through to the 459 extra spacious suites, many of which are
ocean view or oceanfront, with in-suite double Jacuzzi, unique “magic box”
for discreet room service delivery, spacious marble bathroom, high ceilings,
exquisite furniture handcrafted by local artisans and a large furnished terrace
or balcony with hammock. All suites feature the luxurious new “Royal Bed®”, designed to provide excellent support for a
comfortable, restorative sleep, and complemented by elegant bedding with plush
duvets, multiple pillows and fine linens.
In
addition, while every guest will enjoy splendid treatment and outstanding
service, over 50% of all suites will include Real’s new
enhanced “Royal Service®”, offering guests an elevated level of personal
service and a seemingly endless array
of unexpected and innovative amenities sure to delight, surprise and impress
even the most discriminating guest!
THE ROYAL in Playa del Carmen
is definitely a destination unto itself with its prime location, its gourmet
restaurants and chic bars, two enormous freshwater swimming pools with large
built-in Jacuzzis, popular in-pool lounges and a lively swim-up bar, a roof-top
tennis court, a beachside wedding gazebo, the luxurious new
Mayan-inspired SPAzul and an enticing variety of shops
and entertainment venues.
AMENITIES
LUXURIOUS
ALL-INCLUSIVE PLAN
- Suite
accommodations of your choice all featuring the new “Royal Bed®”, in-suite
double Jacuzzi, convenient “magic box” for discreet room service delivery,
29” flat screen TV, CD/DVD player, spacious bathroom with deluxe amenities and
large private terrace or balcony with hammock.
- New! Innovative
(and Mexico’s first) online check-in and registration, available 48-hours
before arrival, designed exclusively for Real’s “ROYAL” resorts in Cancun
and Playa del Carmen. As an added bonus, Royal Service® guests may select and
assign their own suite.
- New! A la carte
breakfast, lunch and dinner in all 6 restaurants featuring gourmet cuisine. Show
cooking and international buffet service also available.
-
All natural,
low calorie, vegetarian and delicatessen-style menu choices.
- Unlimited
domestic and international brand beverages including premium brand liquors, a
variety of local and imported beer, wine and champagne by the glass. Plus an
extensive selection of bottles of fine wine is also included.
- 24 Hr. VIP
Lounge serving hors d’oeuvres, premium snacks, domestic, international and
premium brand beverages, featuring table games, pool tables and large
screen Plasma TVs.
- New! Casual
Monday evening Management Cocktail Reception.
- New! Enhanced
24 Hr. prompt “Royal Room Service”.
- New!
Personalized check-in and check-out at the resort with welcome and departure
refreshing cocktail and cold towel service.
- In-room
mini-bar, stocked daily with bottled water, beer and soft drinks as well as a
selection of premium international bottles of liquors.
- Luxury SPAzul
– a world-class, eco-holistic, new Mayan-inspired SPA with dual temperature
Jacuzzis, steam room, traditional Temazcal steam hut, sauna, cold plunge pool,
Polish massage waterfalls and more. (SPA treatments are extra.)
- Modern,
state-of-the-art, fully equipped Life Fitness® Center with Stott Pilates®,
spinning, aerobics and yoga lessons with expert instructors.
- Lighted tennis
court, volleyball, billiards, ping-pong, table games and library.
- Official
Olympic-size 50 meter lap lane with starter block, swim trainer; introductory
SCUBA lesson in onsite professional dive pool; snorkeling equipment, kayaks and
boogie boards.
- Daily social
entertainment, non-intrusive games and unique activities such as Mexican haute
cuisine cooking classes; handicrafts and painting classes; and new educational
wine tasting hosted by the hotel’s sommelier.
- New! Enhanced
nightly entertainment including live music and fabulous professional shows.
- New! Royal
Beach Cabanas available. Plus canopied shade beds and cushioned lounge chairs on
the beach and around the pool, in-pool sun chaises and plush beach towels.
- New! Convenient
flag system for guests to use to request waiter service around the pool and
beach areas; serving beverages and snacks.
- Beach Butlers
provide additional amenities to guests lounging around the pool and on the beach
such as cold towel service, ice water, suntan lotion, newspapers, magazines and
more.
-
Nightly
turndown service.
- New!
Complimentary wireless Internet access in the Lobby area.
- Use of all
facilities, restaurants and SPAs at all other Real Resorts in Cancun and Playa
del Carmen including the new THE ROYAL in Cancun.
- All hotel taxes
and gratuities.
PLUS
THE NEW ROYAL
SERVICE® offers: (included with all suite categories except Deluxe Junior
Suites).
The Royal Service®
concept has been completely redesigned and redefined with all new and upgraded
inclusions.
- New! Royal
Concierge services.
- New! Romance
Concierge offering special assistance to celebrating couples with all
arrangements to make their romantic getaway a thoroughly enjoyable experience.
- New! Select
your own available suite upon check-in (either online prior to arrival or at the
resort). For your convenience, you can preview pictures of the interior
and the view of some of the suites within each category online or at the
check-in desk.
- New! Exclusive
Royal Housekeeping service: decide your own time for suite make-up and special,
comprehensive evening turndown service, which includes a choice of 3
aromatherapy scents (romantic, relaxing and invigorating) plus a “good
night” amenity.
- New! Royal
Service® welcome amenity.
- New! Upgraded
suite and internationally renowned Bulgari bath amenities.
- New! Pillow
menu: select firmness, feather, hypo-allergenic, aromatic, orthopedic and more
based on personal preferences.
- New! Bose
stereo system with CD/DVD/Radio player and Bose speakers as well as loaded iPod
with extensive selection of music for all tastes.
- Complimentary
DVD library.
- New! Upgraded
32” LCD TV with multi-position capabilities for viewing from in-suite Jacuzzi,
Royal Bed® or balcony (Royal Junior Suite Ocean View features adjustable 29”
flat screen TV).
- New!
Complimentary in-suite Internet access.
- New! Upgraded
premium international beverages and snack selection in mini-bar.
- New!
Complimentary courtesy one-hour rental (per stay) of one of THE ROYAL’s
signature Mini Coopers (included with all Oceanfront Suites, Beachfront Walk-out
Suites, Beachfront Swim-up Suites; Master Suites and Presidential Suites).
- New! Exclusive
suite-designated Royal Beach Cabana. (included with all Beachfront Walk-out
Suites, Beachfront Swim-up Suites, Master Suites and Presidential Suites).
- New!
State-of-the-art gourmet Nespresso coffee system. (included with all
Beachfront Walk-out Suites, Beachfront Swim-up Suites, Master Suites and
Presidential Suites)
- New!
Complimentary unlimited domestic and international telephone calls. (included
with all Master Suites and Presidential Suites)
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ACCOMMODATIONS
-
213 Deluxe Junior Suites Size: 653 sq. ft. (61 sq. m.) including
terrace
Elegant
spacious Junior Suites with entrance foyer; “Royal Beds®”, one king or two
double beds, with pillow-top mattress, fine high thread count linens, plush
duvet cover and multiple pillows; in-suite double Jacuzzi; “Cleopatra”
chaise lounge; handcrafted elegant furniture; multi-position 29” flat
screen TV with wide selection of satellite channels; CD/DVD player; in-room
safety deposit box; AM/FM clock-radio; iron and ironing board; stocked mini-bar
including bottles of liquor; black-out drapes; individually controlled
air-conditioning and ceiling fan with bed-level controls; 2-line
direct-dial cordless telephone with bi-lingual
voice mail and bathroom extension; coffeemaker; unique “Magic Box” for
discreet room service delivery; plush bath robes and slippers; spacious, modern
marble bathroom, lighted vanity mirror, hairdryer and deluxe bathroom amenities;
evening turndown service; and furnished terrace or balcony with hammock. View
varies.
- 192 Royal Jr. Suites Ocean View
Size: 653 sq. ft. (61 sq. m.) including terraceThese suites offer
views of the turquoise Caribbean and include all the features of the Deluxe
Junior Suites; plus the extraordinary new Royal Service® and “Royal
Housekeeping” and a state-of-the-art Bose stereo system with CD/DVD/Radio
player, Bose speakers and loaded iPod.
-
24 Royal Jr. Suites
Oceanfront Size: 653 sq. ft. (61 sq. m.) including terrace
Ideally located in
the front of the resort, overlooking a beautiful white-sand beach stretching
towards the turquoise Caribbean Sea, these choice oceanfront suites include all
the features of the Royal Junior Suite Ocean View including the exceptional
Royal Service® and “Royal Housekeeping”; plus an upgraded multi-position
32” LCD TV and a state-of-the-art Bose stereo system with CD/DVD/Radio player,
Bose speakers and loaded iPod; and one-hour per stay complimentary Mini Cooper
rental.
- 10 Royal Jr. Suites
Beachfront Walk-Out Size: 653 sq. ft. (61 sq. m.) including terrace
These unique
beachfront suites offer a prime location and feature all of the luxurious
amenities of the Royal Junior Suite Oceanfront plus a convenient beachfront
walk-out, allowing you direct access to the beach from your private, furnished
terrace. The outstanding Royal Service® and “Royal Housekeeping”, a
multi-position 32” LCD TV and a state-of-the-art Bose stereo system with
CD/DVD/Radio player, Bose speakers and loaded iPod, and a one-hour per stay
complimentary Mini Cooper rental are included. Additional amenities include a
state-of-the-art gourmet Nespresso coffee system (in addition to a standard
coffee maker) and an exclusive suite-designated Royal Beach Cabana.
- 2 Royal Jr. Suites
Swim-up Beachfront Size: 653 sq. ft. (61 sq. m.) including terrace
Located beach level,
these extra-spacious oceanfront Junior Swim-up suites offer the same features as
the Royal Junior Suite Oceanfront with the romantic convenience of access not
only to the swimming pool, which is just outside your terrace, but to the beach
beyond. The outstanding Royal Service® and “Royal Housekeeping” are of
course included as well as a soothing steam shower, the multi-position
32” LCD TV, a state-of-the-art Bose stereo system with CD/DVD/Radio player,
Bose speakers and loaded iPod, a gourmet Nespresso coffee system, a one-hour per
stay complimentary Mini Cooper rental and an exclusive suite-designated Royal
Beach Cabana
-
9 Royal Master
Suites Ocean View Size: 1331 sq. ft. (124 sq. m.) including terrace
These
spacious ocean view Master Suites offer all of the luxurious amenities of the
Royal Junior Suite Ocean View with a separate bedroom/bath area plus a large
separate living room with sofas, bar and a dining area for six with handcrafted
warm mahogany furniture and a guest half bath. Plus an oversized balcony
furnished with hammock, table and lounge chairs for added convenience. The
outstanding Royal Service® and “Royal Housekeeping” are of course
included along with the multi-position 32” LCD TV, a state-of-the-art Bose
stereo system with CD/DVD/Radio player, Bose speakers and loaded iPod, a steam
shower, a state-of-the-art Nespresso coffee system, a one-hour per stay
complimentary Mini Cooper rental, an exclusive suite-designated Royal Beach
Cabana, and complimentary unlimited domestic and international telephone calls.
- 4 Royal Master
Suites Oceanfront Size: 1331 sq. ft. (124 sq. m.) including terrace
Our most stunning
Master Suites and the best resort location with all of the luxurious amenities
and extra features of the Royal Master Suite Ocean View, with the added benefit
of the resort’s most spectacular oceanfront location with magnificent views of
the beach and the Caribbean Sea. The outstanding Royal Service® and “Royal
Housekeeping” are of course included along with the multi-position 32” LCD
TV, a state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose
speakers and loaded iPod, a state-of-the-art Nespresso coffee system, a one-hour
per stay complimentary Mini Cooper rental, an exclusive suite-designated Royal
Beach Cabana, and complimentary unlimited domestic and international telephone
calls.
- 2 Royal Master
Swim-up Suites Beachfront Size: 1331 sq. ft. (124 sq. m.) including
terrace
Best beachfront
location and at beach level, these extraordinary extra spacious premium suites
with separate bedroom/bath area include all the features of the Royal Master
Suite Oceanfront with the unique convenience of direct access not only to the
swimming pool, just outside your terrace, but to the beach beyond. These two
ultra-romantic Master Suites are a perfect choice for honeymooners and other
celebrating couples. The outstanding Royal Service® and “Royal
Housekeeping” are of course included along with the multi-position 32” LCD
TV, a state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose
speakers and loaded iPod, a state-of-the-art Nespresso coffee system, a one-hour
per stay complimentary Mini Cooper rental, an exclusive suite-designated Royal
Beach Cabana, and complimentary unlimited domestic and international telephone
calls.
- 3 Royal Presidential
Suites Ocean View with Private Pool Size: 1959 sq. ft. (183 sq. m.)
including terrace
Located on the penthouse floor, overlooking the beautifully landscaped resort
grounds and the brilliant turquoise sea beyond, the grand Presidential Suites
feature a separate bedroom with king-size bed and offer a magnificent design,
handsome handcrafted furniture and chic décor. Included are all the features of
the Royal Master Suites plus a separate, spacious living area, a guest powder
room, a dining area for eight, a built-in, fully stocked bar, plus two
spectacular balcony areas, one with a private pool and one with comfortable
patio furniture and hammock. The outstanding Royal Service® and “Royal
Housekeeping” are of course included along with the multi-position 32” LCD
TV, a state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose
speakers and loaded iPod, a state-of-the-art Nespresso coffee system, a one-hour
per stay complimentary Mini Cooper rental, an exclusive suite-designated Royal
Beach Cabana, and complimentary unlimited domestic and international telephone
calls. All Presidential Suites connect with a Junior Suite (all with two double
beds) creating as an option a Two-Bedroom Presidential Suite.
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DINING
(For your added
convenience, reservations are not required at any of THE ROYAL in Playa del Carmen
restaurants.)
-
New! Tapas & Pinxos: a gourmet Spanish tapas restaurant, offering a trendy and relaxing
dining experience with tasty specialties from Northern Spain and the Basque
region. Open for dinner.
-
New! Chef´s Plate Restaurant: international haute cuisine where a new and different dinner menu is
carefully selected each day and artfully prepared at the discretion of our
international chef. Every meal becomes a unique and memorable gourmet dining
event.
-
Spice: all day gourmet ocean view dining
with sumptuous buffets, show cooking stations and a la carte menu. Casual
atmosphere with views of the grounds and ocean. Open for breakfast, lunch
and dinner.
Pelicanos: offering delicious a la carte Caribbean fusion
seafood choices in an oceanfront setting, overlooking the pool, the
beautiful beach and the sparkling Caribbean Sea. Open for breakfast, lunch
and dinner.
-
Asiana: serving contemporary Asian fusion
cuisine with the always-popular “tepanyaki”, the spectacular Asian way
of show cooking. The restaurant’s romantic ambiance ensures an intimate
dining experience. Open for lunch and dinner.
-
Maria Marie: specializing in upscale Mexican-French
fusion cuisine and providing a truly Mexican hacienda-like dining experience
complete with colorful murals painted by Mexican artists, evoking memories
of Mexico’s rich heritage. Open for dinner.
-
24 Hr. VIP Lounge: an ideal place to
relax and treat yourself to hors d’oeuvres, premium snacks and drinks,
while enjoying a friendly table game, billiards or watching your favorite
sporting event on large Plasma TV screens; enjoy beautiful views of Playa del Carmen from the outdoor terrace.
-
New! Enhanced 24 Hr. Prompt “Royal Room
Service”.
BARS AND BEVERAGE SERVICE- Lobby Bar: overlooking
the magnificent Caribbean and infinity pool with live music, the lobby bar
serves a great variety of international drinks from beer to fine wine and
champagne, from premium liquors and spirits to the best cocktails.
- Martini Corner Lobby Bar: serving some of the finest martinis and other popular drinks favored by
guests from around the world.
- Wine Corner Lobby Bar:
enjoy a great glass of wine or wine-tasting samples from our extensive wine
collection. For the true connoisseur, a vintage wine list is also available.
- Tequileria and Cigar Club: offers a wide selection of over 30 authentic
world-renowned Mexican tequilas and after dinner drinks, plus hand-rolled cigars
worthy of the most discriminating aficionado.
- Trade Winds Pool and
Swim-up Bar: a lovely spot by the beach to cool off and savor your favorite
cocktail or any other libation you might crave.
- Pelicanos
Beach Bar: perfect spot for a before dinner cocktail with friends.
- 24 Hr. VIP Lounge: help yourself to drinks and snacks 24/7 … choose from a wide selection
of beverages including premium international brands of liquor and fine wines.
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ADDITIONAL
NEW FACILITIES AND FEATURES
- New Exclusive Online Check-in: Register online 48 hours prior
to arrival and start to enjoy your vacation from the moment you arrive -
designed exclusively for Real’s “ROYAL” resorts in Playa del
Carmen and Playa del Carmen. Royal Service® guests may select and assign
their own suite.
-
Adults Only Resort: Conveniently designated for adult guests 16 years
of age and over.
-
Non-smoking:
50% of all accommodations are designated non-smoking
as well as the public facilities and
restaurants.
- Royal Service Romance Concierge: offering special
assistance to celebrating couples staying in Royal Service® suites with any
arrangements they may require to make their romantic getaway a thoroughly
enjoyable experience.
-
Lapis
Jewelry Boutique: offering a collection of fine jewelry and stunning
one-of-a-kind locally handcrafted gold and silver selections.
-
New! Piazza Condotti: Italian boutique featuring the latest original fashion designs and
accessories directly from Rome, Florence and Milan.
- New! Car Rental:
featuring THE ROYAL Playa’s signature Mini Cooper car selection for rent by the hour or daily.
Many other car rental options also available.
- Royal Art Gallery: exhibits
by Mexican artists; many pieces for sale.
-
New! Bonus! Guests receive a 20% discount at adjacent a la
carte prime beef restaurant.
-
New! Complimentary Calls: unlimited domestic and international
telephone calls. (included with all Master Suites and Presidential Suites).
-
Full
Service Luxury SPAzul: Indulge yourself in the all new,
totally redefined eco-holistic Mayan-inspired SPA with many new
treatments and state-of-the-art facilities surrounded by manicured and relaxing
gardens. The use of dual temperature Jacuzzis, steam room, sauna, cold plunge
pools, Polish massage waterfall and relaxing area is included for all guests.
Hydro-facilities are separated for men and women. A traditional Temazcal stone steam hut (with origins dating back to
pre-Columbian times) and treatments that cater to mind, body and soul are
available at a surcharge with various massage therapies available at the SPA,
in-suite or on the beach. Couples will enjoy the unique and romantic moonlit
beach massage with champagne and torch lights.
-
Modern, Air-Conditioned, State-of-the-Art Fitness Center:
fully equipped with the latest Life Fitness® apparatus, Stott Pilates®
equipment, spinning, aerobics and yoga with expert instructors.
-
Beauty Salon:
catering to men and
women offering traditional and special hair and nail services with the most
up-to-date equipment.
-
Spectacular Pool
Area:
freeform pools
with two dual temperature Jacuzzis. One pool is a beachfront infinity activity
pool with swim-up bar, volleyball and “in-pool” lounges. A second gigantic
pool is separated by a bridge from the activities pool and features an
official Olympic-size 50-meter lap lane with starter block
and, of course, our popular “in-pool” lounge
chairs. Introductory SCUBA lessons are offered in separate onsite dive pool.
-
Lighted Rooftop Tennis Court:
complimentary
equipment and onsite tennis pro available.
-
Bicycle Center:
complimentary bicycle rental to
explore the charming town of Playa del Carmen.
-
24 Hr. High-Speed Internet Access:
unlimited complimentary wireless broadband Internet access is available in
public areas; additionally, Royal Service® suite categories offer
complimentary in-suite access.
-
“REAL Bazar”:
the place to shop for
personal items, tobacco, magazines, souvenirs, jewelry, local handicrafts, gifts
and boutique beachwear.
-
Plasma and LCD TV Monitors:
located
in the reception area with up-to-date resort information
and announcements. Look for your personal welcome upon check-in!
-
Multimedia Computerized Tour Desk and Travel Agency:
video and
multi-lingual guide
to the best sightseeing experiences in Cancun, the Riviera Maya and the Yucatan.
-
Professional Concierge Service:
ready to anticipate, assist, advise and take care of your every need.
-
Beverage Choices:
international premium
brand liquors, spirits and selected bottles of fine wine are included; plus, an
exceptional vintage wine list and connoisseur cognacs and tequilas are available at an additional
charge.
-
Handicapped Facilities:
Handicapped
suites and handicapped
access are available throughout the resort including the pool area.
-
Exclusive Weddings:
beautifully
arranged by professional, creative and supportive wedding coordinators who will
take care of every detail. A
beautiful beachside wedding gazebo is available onsite.
MEETING FACILITIES
-
6,888 sq. ft. (630 sq. m.) of banquet and meeting room
space, accommodating up to 600 people theatre style or for a cocktail reception;
and 450 banquet style with wide stage; or can be divided into six separate
meeting/function rooms.
-
Executive
boardroom
accommodating 12 people.
-
Six breakout rooms
, plus
additional areas for seminars, cocktails, private
registration and/or coffee breaks.
-
State-of-the-art
audio-visual equipment
with onsite technical and coordination assistance.
-
Highly
experienced Group and Incentive Coordinators
, ready
to assist with timely, detailed pre-planning reports and final execution
reviews.
-
VIP Business Center:
with everything from computers with Internet access to fax machines,
office supplies and secretarial services provided by bi-lingual staff.
SPECIAL PACKAGES
-
For guests interested in specialty packages, the resort offers an array of
romantic wedding options, two golf package options and a variety of enticing
luxury SPA packages. Contact the resort directly
for details.
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