The Royal in Cancun


Detailed Information Page

With a rich legacy of personalized service and hospitality, Real Resorts proudly presents the newest addition to its “Royal” brand of resort hotels: THE ROYAL in Cancun. Scheduled to open January 2007, this new flagship property, conveniently located next to the Gran Caribe Real in the heart of Cancun’s hotel zone, is an Adults Only, all-suite, all-inclusive resort where guests will experience a truly luxurious escape. With an uncompromising commitment to luxury, THE ROYAL in Cancun has been designed to provide a joyful ambiance of casual elegance.  As all 285 luxurious suites are ocean view (and, in fact, most are oceanfront), guests are assured magnificent vistas of Cancun’s turquoise blue waters and newly expanded beach. With exceptional facilities and amenities, THE ROYAL in Cancun has created an intimate atmosphere that combines impeccable service with traditional Mexican warmth and hospitality. Remaining true to Real Resorts’ guiding principle of “Exceeding Your Expectations”, an outstanding array of unique and innovative features is sure to impress the most discriminating guest.

As an example, Real Resorts is particularly proud to offer Cancun’s only Beachfront Swim-up Master Suites, the ultimate in romantic accommodations and the perfect honeymoon choice. In fact, all suites, including the distinctive Corner Suites, offer a wide range of unique amenities, ideal for the discerning traveler.

In addition, while every guest will enjoy superb treatment and outstanding service, more than 80% of the suites will include an enhanced Royal Service®. This new Service will set unparalleled standards for the ultimate vacation experience for couples, groups, business meetings and special events – above and beyond…raising the bar for pampered attention and unprecedented vacation indulgence.


AMENITIES

LUXURIOUS ALL-INCLUSIVE PLAN

  • Ocean view and oceanfront suite accommodations of your choice, all featuring the new “Royal Bed®”, in-suite double Jacuzzi, rotating multi-position 32” Plasma TV, CD/DVD player, spacious bathroom with ocean view showers and body massage jets, deluxe amenities and large private terrace or balcony with hammock.
  • Innovative (and Mexico’s first) online check-in, registration available 48-hours before arrival, designed exclusively for Real’s “ROYAL” resorts in Cancun and Playa del Carmen. As an added bonus, Royal Service® guests may select and assign their own suite.
  • A la carte breakfast, lunch and dinner featuring gourmet cuisine in all 6 restaurants. Show cooking and international buffet service also available.
  • All natural, low calorie, vegetarian and delicatessen-style menu choices.
  • Unlimited domestic and international brand beverages including premium brand liquors, a variety of local and imported beer, wine and champagne by the glass. Plus an extensive selection of bottles of fine wine is also included.
  • 24 Hr. VIP Lounge serving hors d’oeuvres, premium snacks, domestic, international and premium brand beverages, featuring table games, pool  tables and large screen Plasma TVs.
  • Casual Monday evening Management Cocktail Reception.
  • 24 Hr. prompt “Royal Room Service”.
  • Personalized check-in and check-out at the resort with welcome and departure refreshing cocktail and cold towel service.
  • In-room mini-bar, stocked daily with bottled water, beer and soft drinks as well as a selection of international bottles of liquors.
  • Luxury SPAzul – Cancun’s only ocean view SPA - a world-class eco-holistic Mayan-inspired, full service oceanfront SPA with dual temperature Jacuzzis, steam room, traditional Temazcal steam hut, sauna, Polish massage waterfalls, cold plunge pool and more! (SPA treatments are extra).
  • Modern, state-of-the-art, fully equipped Life Fitness® Center with Stott Pilates®, spinning, aerobics and yoga lessons with expert instructors.
  • Lighted tennis court, volleyball, billiards, ping-pong, table games and library.
  • Unlimited complimentary greens fees with tee times from 11 A.M. at Cancun Golf Club at Pok-ta-Pok.
  • Official Olympic-size 50-meter lap lane with starter block, swim trainer; introductory in-pool SCUBA lesson; snorkeling equipment and boogie boards.
  • Daily social entertainment, non-intrusive games and unique activities such as Mexican haute cuisine cooking classes; handicrafts and painting classes; and educational wine tastings hosted by the hotel’s sommelier.
  • Nightly entertainment including live music and fabulous professional shows.
  • Canopied shade beds and cushioned lounge chairs on the beach and around the pool, in-pool sun chaises and plush beach towels. Exclusive Royal Beach Cabanas are available.
  • Convenient flag system for guests to use to request waiter service around the pool and beach areas; serving beverages and snacks.
  • Beach Butlers provide additional amenities to guests lounging around the pool and on the beach such as cold towel service, ice water, suntan lotion, newspapers, magazines and more.
  • Nightly turndown service.
  • Use of all facilities, restaurants and SPAs at all other Real Resorts in Cancun and Playa del Carmen, Riviera Maya including THE ROYAL in Playa del Carmen, totally redesigned and redefined.
  • All hotel taxes and gratuities.
PLUS
THE NEW ROYAL SERVICE®
offers: (included with all suite categories except Deluxe Junior Suites)
  • Royal Concierge services.
  • Romance Concierge offering special assistance to celebrating couples with all arrangements to make their romantic getaway a thoroughly enjoyable experience. 
  • Select your own available suite upon check-in (either online prior to arrival or at the resort).  For your convenience, you can preview pictures of the interior and the view of some of the suites within each category online or at the check-in desk. 
  • Exclusive Royal Housekeeping service: decide your own time for suite make-up and special, comprehensive evening turndown service, which includes a choice of 3 aromatherapy scents (romantic, relaxing and invigorating), a “good night” amenity and more! 
  • Royal Service® welcome amenity. 
  • Upgraded suite and internationally renowned Bulgari bath amenities. 
  • Pillow menu: select firmness, feather, hypo-allergenic, aromatic, orthopedic and more based on personal preferences. 
  • Bose stereo system with CD/DVD/Radio player and Bose speakers as well as loaded iPod with extensive selection of music for all tastes. 
  • Upgraded multi-position 32” LCD TV with CD/DVD player.
  • Complimentary DVD library. 
  • Complimentary in-suite Internet access. 
  • Upgraded premium international beverages and snack selection in mini-bar. 
  • Exclusive suite-designated Royal Beach Cabana (included with all Corner Suites; Presidential One-Bedroom Suites; Swim-up Master Suites only). 
  • State-of-the-art gourmet Nespresso coffee system (included with all Corner Suites; Presidential One-Bedroom Suites; Swim-up Master Suites only). 
  • Complimentary courtesy one-hour rental (per stay) of one of THE ROYAL’s signature Mini Coopers (included with all Oceanfront Junior Suites, Corner Suites, Presidential One-Bedroom Suites and Swim-up Master Suites)
  • Complimentary unlimited domestic and international telephone calls (included with all Presidential One-Bedroom Suites and Swim-up Master Suites only).
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ACCOMMODATIONS
  • 42 Deluxe Junior Suites Ocean View Size: 653 sq. ft. (61 sq. m.) including terrace
    Elegant spacious Junior Suites with unobstructed ocean views; “Royal Beds®”, one king or two double beds, with pillow-top mattress, fine high thread count linens, plush duvet cover and multiple pillows; in-suite double Jacuzzi; handcrafted mahogany furniture; 32” rotating Plasma TV (for multi-position viewing from the bed, the in-suite double Jacuzzi or the balcony or terrace) with CD/DVD/Radio player and wide selection of satellite channels; in-room safety deposit box; Sony AM/FM clock-radio; iron and ironing board; stocked mini-bar including bottles of liquor; black-out drapes; individually controlled air-conditioning and ceiling fan with bed-level controls; 2-line direct-dial cordless telephone with bi-lingual voice mail and bathroom extension; complimentary wireless Internet; coffeemaker; unique “magic box” for discreet room service delivery; plush bath robes and slippers; spacious, modern bathroom featuring ocean view twin showers, one with rain shower and multiple body massage jets and one with hand-held “telephone shower” and bench, “his and hers” sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities; evening turndown service; and large terrace or balcony with patio furniture and hammock.
  • 88 Royal Junior Suites Ocean View  Size: 653 sq. ft. (61 sq. m.) including terrace
    Located on the upper floors, these suites offer breathtaking ocean views and include all the features of the Deluxe Junior Suite, plus the extraordinary new Royal Service® and “Royal Housekeeping”, a rotating 32” LCD TV (for multi-position viewing from the bed, the in-suite double Jacuzzi or the balcony or terrace); state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose speakers and loaded iPod.
  • 104 Royal Junior Suites Oceanfront  Size: 653 sq. ft. (61 sq. m.) including terrace
    Overlooking a beautiful, glimmering, white-sand beach stretching towards the turquoise Caribbean Sea, these sumptuous oceanfront suites include all the features of the Royal Junior Suite including the exceptional new Royal Service® and “Royal Housekeeping” and a multi-position 32” LCD TV and new state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose speakers and loaded iPod, plus a one-hour per stay complimentary Mini Cooper rental.
  • 24 Royal Corner Suites Oceanfront Size: 758 sq. ft. (71 sq. m.) including wrap around balcony
    These extra-spacious oceanfront suites with king size bed include all the features of the Royal Junior Suite Oceanfront including the new Royal Service® and “Royal Housekeeping”, a multi-position 32” LCD TV and new state-of-the-art Bose stereo system  with CD/DVD/Radio player, Bose speakers and loaded iPod, a one-hour per stay complimentary Mini Cooper rental. In addition, these unique corner suites feature a large wrap-around balcony offering magnificent ocean views in two directions and a state-of-the-art gourmet Nespresso coffee system, a steam shower and an exclusive suite-designated Royal Beach Cabana. Connecting suites with two double beds are available.
  • 10 Royal Presidential One-Bedroom Suites Oceanfront Size: 1331 sq. ft. (124 sq. m.) including terrace
    Located on the penthouse floor, directly overlooking the sparkling white, powder-soft sand and looking out on the brilliant turquoise waters, the One-Bedroom Presidential Suites feature a separate bedroom with king size bed and offer a magnificent design and chic décor. Included are all the features of a Royal Junior Suite Oceanfront including the Royal Service® and “Royal Housekeeping”, a multi-position 32” LCD TV and new state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose speakers and loaded iPod, a one-hour per stay complimentary Mini Cooper rental, a state-of-the-art gourmet Nespresso coffee system, a steam shower and an exclusive suite-designated Royal Beach Cabana. In addition these majestic suites feature a separate, spacious, living/dining area with a built-in, fully stocked bar and kitchenette, a guest powder room and an expanded terrace area with comfortable patio furniture and hammock plus complimentary unlimited domestic and international telephone calls. Several of these suites connect with a Royal Junior Suite (with two double beds), creating the option of a Two-Bedroom Presidential Suite.
  • 17 Royal Swim-up Master Suites Beachfront  Size: 848 sq. ft. (79 sq. m.) including terrace
    Located beach level, these ultra-romantic, premium, extra spacious Master Suites with king size bed offer the ultimate in romantic ambiance with the convenience of a semi-private pool area with two comfortable in-pool wet chaises right outside the terrace with easy access to the giant, oceanfront infinity pool; and better yet, these suites conveniently make the beach your “front door”. Amenities include all the features of the Royal Junior Suite Oceanfront, plus a spacious living, dining and bar area, a guest powder room and include the Royal Service® and “Royal Housekeeping”, a multi-position 32” LCD TV and new state-of-the-art Bose stereo system with CD/DVD/Radio player, Bose speakers and loaded iPod, a one-hour per stay complimentary Mini Cooper rental, a state-of-the-art gourmet Nespresso coffee system, a steam shower, an exclusive suite-designated Royal Beach Cabana and complimentary unlimited domestic and international telephone calls.
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DINING  

(For your added convenience, reservations are not required at any of THE ROYAL in Cancun restaurants.)

  • Spice: all day gourmet ocean view dining with sumptuous buffets, show cooking stations and a la carte menu. Casual ocean view atmosphere. Open for breakfast, lunch and dinner.
  • Pelicanos: offering delicious a la carte Caribbean fusion seafood choices in an oceanfront setting, overlooking the infinity pool, the beautiful beach and the sparkling Caribbean Sea. Open for breakfast, lunch and dinner.
  • Asiana: serving contemporary Asian fusion cuisine with the always-popular “tepanyaki”, the spectacular Asian way of show cooking. The restaurant’s style with its cozy loungers (palafitos), glorious sunset views and romantic garden setting ensures an intimate dining experience. As an added feature, unique “palafitos” dining is offered. Open for lunch and dinner.
  • Maria Marie: specializing in upscale Mexican-French fusion cuisine and providing a truly Mexican hacienda-like dining experience complete with colorful murals painted by Mexican artists, evoking memories of Mexico’s rich heritage. Open for dinner.
  • Tapas & Pinxos: a gourmet Spanish tapas restaurant, offering a trendy and relaxing dining experience with tasty specialties from Northern Spain and the Basque region. Open for dinner.
  • Royal Chef’s Plate: international haute cuisine where a new and different dinner menu is carefully selected each day and artfully prepared at the discretion of our international chef. Every meal becomes a unique and memorable gourmet dining event.
  • Royal Coffee House: a European-style café serving premium espresso and cappuccino drinks with a wide variety of scrumptious pastries, desserts and ice cream. Enjoy a casual, light breakfast, or perhaps mid-morning coffee pick-me-up. High Tea is offered daily on the café’s sunset terrace, or you may choose to simply satisfy your after dinner craving for a delectable sweet. For those with special dietary needs, sugar-free choices are also available. Open from early morning until late night for your convenience.
  • 24 Hr. VIP Lounge: an ideal place to relax and treat yourself to hors d’oeuvres, premium snacks and drinks, while enjoying a friendly table game, billiards or watching your favorite sporting event on large Plasma TV screens.
  • 24 Hr.  Prompt “Royal Room Service”.
BARS AND BEVERAGE SERVICE
  • Lobby Bar: overlooking the magnificent Caribbean and infinity pool with live music, the lobby bar serves a great variety of international drinks from beer to fine wine and champagne, from premium liquors and spirits to the best cocktails.
  • Martini Corner Lobby Bar: serving some of the finest martinis and other popular drinks favored by guests from around the world.
  • Wine Corner Lobby Bar: enjoy a great glass of wine or wine-tasting samples from our extensive wine collection. For the true connoisseur, a vintage wine list is also available.
  • Tequileria Corner Lobby Bar and Cigar Club: offers a wide selection of over 30 authentic world-renowned Mexican tequilas and after dinner drinks, plus hand-rolled cigars worthy of the most discriminating aficionado.
  • Trade Winds Pool and Swim-up Bar: a lovely spot by the beach to cool off and savor your favorite cocktail or any other libation you might crave.
  • Pelicanos Beach Bar:  perfect spot for a before dinner cocktail with friends.
  • 24 Hr. VIP Lounge: help yourself to drinks and snacks 24/7 … choose from a wide selection of beverages including premium international brands of liquor and fine wines.
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ADDITIONAL NEW FACILITIES AND FEATURES

  • New Exclusive Online Check-in:  Register online 48 hours prior to arrival and start to enjoy your vacation from the moment you arrive - designed exclusively for Real’s  “ROYAL” resorts in Cancun and Playa del Carmen. Royal Service® guests may select and assign their own suite.
  • Adults Only Resort: Conveniently designated for adult guests 16 years of age and over.
  • Full Service Luxury SPAzul: Indulge yourself in holistic Mayan-inspired treatments and state-of-the-art facilities surrounded by beautifully manicured gardens. SPAzul is Cancun’s only oceanfront SPA and boasts a beautiful outdoor SPA pool and an amazing outdoor beach terrace overlooking the sea featuring massage palafitos, an ocean view massage cabana and a peaceful relaxation area. The use of Jacuzzis, steam room, sauna, cold plunge pools, Polish massage waterfall and relaxing areas is included for all guests.   Hydro-facilities are separated for men and women, and the co-ed relaxing area featuring a steam bath and large dual temperature Jacuzzi is located outdoors. A traditional Temazcal stone steam hut (with origins dating back to pre-Columbian times) and treatments that cater to mind, body and soul are available at a surcharge with various massage therapies available at the SPA, in-suite or on the beach. Couples will enjoy the unique and romantic moonlit beach massage with champagne and torch lights.  
  • Modern, Air-Conditioned, State-of-the-Art Fitness Center: fully equipped with the latest Life Fitness® apparatus, Stott Pilates® equipment, spinning, aerobics and yoga with expert instructors.
  • Beauty Salon: catering to men and women offering traditional and special hair and nail services with the most up-to-date equipment.
  • Non-smoking: 50% of all accommodations are designated non-smoking as well as certain areas of the public facilities and restaurants.
  • Stunning Infinity Pool: located oceanfront with infinite views of the turquoise Caribbean and its many emerald tones featuring in-pool fountains, two in-pool hot Jacuzzis, official Olympic-size 50-meter lap lane with starter block, and of course, our popular “in-pool” lounge chairs and swim-up bar.
  • Lighted Tennis Court: Complimentary equipment and onsite tennis pro available.
  • Unlimited Golf: Unlimited complimentary greens fees at Cancun Golf Club at Pok-ta-Pok, after 11:00 A.M. (earlier tee times and mandatory carts carry a surcharge).
  • 24 Hr. High-Speed Internet Access: unlimited complimentary wireless broad band Internet access is available throughout the resort; for your convenience, all suites feature lap-top size electronic safe deposit boxes.
  • “REAL Bazar”: the place to shop for personal items, tobacco, magazines, souvenirs, jewelry, local handicrafts, gifts and boutique beachwear.
  • Piazza Condotti: Italian boutique featuring the latest original fashion designs and accessories directly from Rome, Florence and Milan.
  • Lapis Jewelry Boutique: offering a collection of fine jewelry and stunning one-of-a-kind locally handcrafted gold and silver selections.
  • Plasma and LCD TV Monitors: located in the reception area with up-to-date resort information and announcements. Look for your personal welcome upon check-in!
  • Complimentary Calls:  unlimited complimentary domestic and international telephone calls (included with all Presidential One-Bedroom Suites and Swim-up Master Suites).
  • Multimedia Computerized Tour Desk and Travel Agency: the ultimate video and multi-lingual guide to the best sightseeing experiences in Cancun, the Riviera Maya and the Yucatan.
  • Car Rental: featuring THE ROYAL in Cancun’s signature Mini Cooper car selection for rent by the hour or daily. Many other car rental options also available.
  • Professional Concierge Service: ready to anticipate, assist, advise and take care of your every need.
  • Royal Service Romance Concierge: offering special assistance to celebrating couples staying in Royal Service® suites with any arrangements they may require to make their romantic getaway a thoroughly enjoyable experience.
  • Handicapped Facilities: Handicapped suites and handicapped access are available throughout the resort including the pool area.
  • Royal Art Gallery:  exhibits by Mexican artists; many pieces for sale.
  • Beverage Choices: international premium brand liquors, spirits and selected bottles of fine wine are included; plus, an exceptional vintage wine list and connoisseur cognacs and tequilas are available at an additional charge.
  • Exclusive Weddings:  beautifully arranged by professional, creative and supportive wedding coordinators who will take care of every detail. Plus, Cancun’s only onsite beachside wedding chapel.

MEETING FACILITIES

  • 6,888 sq. ft. (630 sq. m.) of banquet and meeting room space, accommodating up to 600 people theatre style or for a cocktail reception; and 450 banquet style with  wide stage; or can be divided into six separate meeting/function rooms.
  • Large executive boardroom accommodating 25 people.
  • Six breakout rooms, plus additional areas for seminars, cocktails, private parties, registration and/or coffee breaks.
  • State-of-the-art audio-visual equipment with onsite technical and coordination assistance.
  • Highly experienced Group and Incentive Coordinators, ready to assist with timely, detailed pre-planning reports and final execution reviews.
  • VIP Business Center: with everything from computers with Internet access to fax machines, office supplies and secretarial services provided by bi-lingual staff.
SPECIAL PACKAGES
  • For guests interested in specialty packages, the resort offers an array of romantic wedding options, two golf package options and a variety of enticing luxury SPA packages. Contact the resort  directly for details. 
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