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Grand Paraiso
Detailed Information Page

LOCATION:  
Iberostar Grand Paraiso
Carretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Q.Roo, Mexico 77710

With an impressive neo-classic design, this fine adults- only resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. From your luxurious suite with concierge and butler service, to the highly trained professional staff, the all-inclusive 24-hour service will cater to your every whim.

There are three pools onsite - a lake pool with swim-up bar, a quiet pool and a heated indoor/outdoor pool with retractable roof. Other hotel amenities include shops, a beauty salon and a spa specializing in couples' treatments and massages. In addition, guests enjoy full access to all neighboring hotels in the Iberostar Playa Paraiso complex and El Spa (located at the Shopping Center).


AMENITIES

  • Exercise Classes
  • Game Room
  • Health Club
  • Pool (heated)
  • Aerobics (aqua)
  • Disco
  • Beach (onsite)
  • Breakfast Room
  • Elevators
  • Jacuzzis (outdoor)
  • Fitness Center
  • Sauna
  • Snack Bar
  • Umbrellas (beach/pool)
  • Air Conditioning (public areas)
  • Towels (pool)
  • Entertainment
  • Ping Pong
  • Aerobic Classes
  • Pool (indoor)
  • Pool (outdoor)
  • Poolside Grill
  • Poolside Beverage Service
  • Volleyball (beach)
  • Tennis Courts (day/night)
  • Bar (swim-up)
  • Basketball Court
  • Billiards
  • Six Restaurants
  • Bars/Lounges
  • Physically Challenged Accommodations
  • Physically Challenged Facilities

 

  • Hospitality Desk
  • Concierge
  • Activities Desk
  • Spa ($)
  • Golf (onsite) ($)
  • Dive Center ($)
  • Watersports (motorized) ($)
  • Watersports (non-motorized) ($)
  • Tennis Instructor ($)
  • Travel Agency ($)
  • Poolside Meal Service ($)
  • Shoe Shine ($)
  • Barber Shop ($)
  • Towels (beach) ($)
  • Water Aerobics ($)
  • Massage Services ($)
  • Gift Shop ($)
  • Beauty Salon ($)
  • Tour Desk ($)
  • Taxi Stand ($)
  • Internet Access (wireless)
  • Meeting Room ($)
  • Conference Rooms ($)
  • Car Rental Desk ($)
  • Tours & Excursions ($)
  • Parking (valet) ($)
  • Laundry Service ($)
  • Doctor (on call) ($)
  • Medical Services ($)
  • Front Desk (24-hour)
  • Security (24-hour)
  • Wedding Coordinator ($)
  • Wedding Site ($)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above may have an additional fee associated with them.

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ACCOMMODATIONS  

All accommodations include: bathtub (private), shower (private), balcony, internet access, television (remote controlled, cable), ironing board, voicemail, safe (in accommodation), smoke detector, ceiling fan, hairdryer, air conditioning, bathrobes, internet access (wireless), trouser press, maid service, wake-up calls, safe deposit box, coffee/tea maker, housekeeping, alarm clock, telephone, iron, turndown service, movies (in accommodation): ($) and desk.

  • Junior Suite, Can also be located on the 1st or 2nd floor, garden view or tranquility pool view, private balcony with hammock. Bedding: 1 king bed. Location: Ground Floor.
  • Oceanview Junior Suite, Can also be located on the 1st or 2nd floor, private balcony with hammock. Bedding: 1 king bed. View: Partial Ocean. Location: Ground Floor.
  • Oceanfront Junior Suite, Can also be located on the 1st or 2nd floor, private balcony with hammock. Bedding: 1 king bed. View: Oceanfront. Location: Ground Floor.
  • Secluded Villa Suite, Private garden view, private balcony with hammock. Bedding: 1 king bed. Location: Ground Floor.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy: No children allowed. Guests must be at least 18 years old to stay at this hotel.

Maximum Occupancy: 

  • Junior Suite - 3 adults*. 
  • Ocean View Junior Suite - 3 adults*. 
  • Ocean Front Junior Suite - 2 adults. 
  • Secluded Villa Suite - 2 adults.

*No triples allowed from 03/01/08-04/20/08.

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DINING

  • Haiku, Cuisine: Japanese. Dinner Hours: 6:30pm-10:00pm  Open Daily. Gentlemen must wear shirts with sleeves and long trousers. Reservation is required.
  • L'atelier, Gourmet restaurant. Dinner Hours: 6:30pm-10:00pm Open Daily. Gentlemen must wear shirts with sleeves and long trousers. Reservation is required.
  • Toni's Cuisine: Seafood, Steaks. Dinner Hours: 6:30pm-10:00pm Open Daily. Gentlemen must wear shirts with sleeves and long trousers. Reservation is required.
  • Venecia Cuisine: Italian. Dinner Hours: 6:30pm-10:00pm Open Daily. Gentlemen must wear shirts with sleeves and long trousers. Reservation is required.
  • Bella Vista, Buffet, no bathing suits. Lunch Hours: 12:00pm to 5:00pm
  • Coliseo, Theater bar. General Hours: 6:00pm-1:00am
  • El Mirador, Lobby bar. General Hours: 8:00am-1:00am
  • Esplendido, Smoking room. General Hours: 6:00pm-1:00am
  • La Brisa, Buffet, no bathing suits. Breakfast Hours: 7:00am-11:30am
  • Rhapsody, Music bar. General Hours: 7:00pm-2:00am
  • Sirenita, Swim up bar. General Hours: 9:00am-6:00pm

Please Note: Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel's occupancy.

Restrictions:
• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.
• Most restaurants are non-smoking.
• At certain restaurants there is a minimum age.

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ACTIVITIES

Daily activities
• Towels
• Watersports (Non-Motorized)
• Use of Tennis Courts
• Use of Fitness Center
• Golf green fees

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