Dreams Tulum Resort & Spa


Detailed Information Page

Dreams Tulum is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just 5 minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum provides upscale surroundings and combines fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya where you can view the ancient ruins of Tulum from the beach! Every guest is treated to impeccable service, elegant dining, abundant diversions and personal attention.

LOCATION:
DREAMS TULUM RIVIERA MAYA 
Riviera Maya Km. 234
 
Tulum, Q. Roo, CP 

Distance from Hotel to Town, 35 minutes. Distance from Hotel to Airport, 60 minutes.


AMENITIES
  • Disco 
  • Fitness Center 
  • Aerobics (water) 
  • Pool 
  • Soccer Field 
  • Theater 
  • Diving 
  • Children's Club 
  • Activities Desk 
  • Jacuzzi 
  • Daily Activities 
  • Beach Volleyball 
  • Sailing 
  • Entertainment (nightly) 
  • Aerobics 
  • Kayaks 
  • Beach Party 
  • Ping Pong
  • Volleyball (beach)  
  • Snorkeling ($) 
  • Tennis Courts ($) 
  • Children's Activities 
  • Paddle Ball Courts 
  • Multi-Media Center 
  • Internet Cafe 
  • Library 
  • Bicycle Tours 
  • Horseback Riding ($) 
  • Windsurfing ($) 
  • Concierge 
  • Laundry Service ($) 
  • Meeting Rooms ($) 
  • Gift Shops 
  • Taxi Stand ($) 
  • Travel Agency ($) 
  • Car Rentals ($) 
  • Medical Services ($) 
  • Currency Exchange 
  • Parking 
  • Valet

Golf (nearby) 30 miles away, Playacar Golf Course, par 72, 18 hole golf course. 
Spa (full Service): ($)
Spa Journeys by Pevonia The Spa Journeys program provides guidance to guests in choosing the best treatments and assistance in perfecting their therapies. The experience consists of 5 journeys, each distinct and personally designed to transport guests through a series of distressing rituals and result driven methods. 

Miscellaneous Amenities 
- Mineral Pool
 
- Spanish Chapel
 
- Beach/Pool Wait Service
 
- Teens Activities
 

($) Denotes a fee may be charged. 

Please note: Some hotel amenities listed above may have an additional fee associated with them.

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ACCOMMODATIONS

All accommodations include: alarm clock radio, television (satellite), ceiling fan, physically challenged accommodations, internet access (wireless): ($), scale, CD/DVD player, maid service (twice daily), bathroom (marble), non-smoking accommodations (available on request), coffee maker, iron, room service (24-hour), telephone (direct dial), air conditioning (individual climate control), mini-bar (fully stocked), bidet, patio or balcony, hairdryer, ironing board, safe (in-accommodation, electronic) and mirror (vanity).

  • Supersaver Bedding: 1 king bed or 2 double beds. View: Garden. 

  • Deluxe Garden Bedding: 1 king bed or 2 double beds. View: Garden. 

  • Deluxe Oceanview Bedding: 2 double beds or 1 king bed. 

  • Gardenview Junior Suite Bedding: 1 king bed. 

  • Oceanview Junior Suite Bedding: 1 king bed. 

  • Hacienda Suite Bedding: 1 king bed or 2 double beds. 

  • Hacienda Presidential Suite Bedding: 1 king bed or 2 double beds. 

  • Junior Suite Dreams Gardenview, Hacienda style, colonial Hacienda style, colonial decoration, separate living area with a sofa, marble bathroom with shower and Jacuzzi, bath tub, VIP amenities, champagne upon arrival, concierge service and telephone extension in the bathroom. Bedding: 1 king bed or 2 double beds. 

  • Dreams Honeymoon Suite, Hacienda style, colonial decoration, separate living area with a sofa, marble bathroom with shower and Jacuzzi, bath tub, VIP amenities, champagne upon arrival, concierge service and telephone extension in the bathroom. Bedding: 1 king bed (four-poster). View: Ocean or Garden. 

  • Dreams Junior Suite Oceanfront, Hacienda style, colonial decoration, separate living area with a sofa, marble bathroom with shower and Jacuzzi, bath tub, VIP amenities, champagne upon arrival, concierge service and telephone extension in the bathroom. Bedding: 1 king bed or 2 double beds. 

  • Presidential Suite, Hacienda style, authentic colonial decoration, Jacuzzi inside the bathroom, walk in closet, VIP amenities, champagne upon arrival, private concierge service, ocean front suite, private terrace which includes a Jacuzzi, dining and living area and telephone extension in the bathroom. Bedding: 1 king bed (four-poster).

($) Denotes a fee may be charged. 
Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm 
Early check-in and late checkout on
request, and subject to availability. 

Children Policy: Up to 2 children 12 and under are charged a child's rate when sharing room with parents. 

Maximum Occupancy:

  •  Supersaver - 3 adults or 2 adults with 2 children or 3 adults with 1 child. 
  • Deluxe Garden - 3 adults or 2 adults with 2 children or 3 adults with 1 child. 
  • Deluxe Oceanview - 3 adults or 2 adults with 2 children or 3 adults with 1 child. 
  • Junior Suite Garden view - 3 adults or 2 adults with 2 children 3 adults with 1 child. 
  • Junior Suite Oceanview - 3 adults or 2 adults with 2 children or 3 adults with 1 child. 
  • Hacienda Suite - 2 adults or 2 adults with 1 child. 
  • Hacienda Presidential Suite - 2 adults or 2 adults with 2 children. 
  • Dreams Junior Suite Garden view - 3 adults or 2 adults with 2 children or 3 adults with 1 child. 
  • Dreams Junior Suite Oceanview - 3 adults or 2 adults with 2 children or 3 adults with 1 child. 
  • Dreams Junior Suite Oceanfront - 2 adults or 2 adults with 1 child. 
  • Dreams Honeymoon Suite - 2 adults. 
  • Dreams Presidential Suite - 2 adults or 2 adults with 2 children.

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DINING

  • Bordeaux Restaurant, French Cuisine, a la carte. Neat attire, long pants for men. Romantic setting. Adults only restaurant. Approximate seating capacity - 52. Dinner only, a la carte. Cuisine: French. General Opening Hours: 6:00pm - 10:30pm 
  • Desires Music Lounge, Located in the main lobby. Enjoy the night in a sports bar lounge ambiance, serving international and national beverages. Adults only, 18 years of age and older. General Opening Hours: 10:00pm - 1:00am 
  • El Patio Restaurant, Offering a light snack to a full meal during the day and specializing in a la carte Mexican cuisine in the evening. Approximate seating capacity: 90. Daily lunch from 11:00am-5:00pm, dinner a la carte from 6:30pm-10:30pm. Cuisine: Mexican. General Opening Hours: 11:00am - 10:30pm 
  • Gohan Restaurant, Sushi bar, a la carte. Neat attire, long pants for men. Non-smoking restaurant. Approximate seating capacity - 24. Dinner only, a la carte. Room service is available 24 hours a day. General Opening Hours: 6:00pm - 10:30pm 
  • Himitsu Restaurant, A la carte, specializing in Asian cuisine (Chinese & Thai). Neat attire, long pants for men. Non-smoking restaurant. Approximate seating capacity - 98. Dinner only, a la carte. Cuisine: Asian. General Opening Hours: 6:00pm - 10:30pm 
  • Manatees Bar, Located in the main pool, the swim-up bar offers tropical drinks and wait service in the pool area. General Opening Hours: 10:00am - 5:00pm 
  • Portofino Restaurant, Neat attire, long pants for men. Non-smoking restaurant. Approximate seating capacity - 120. Dinner only, a la carte. Cuisine: Italian, Mediterranean. General Opening Hours: 6:00pm - 10:30pm 
  • Rendezvous, Located in the main lobby, offers international and national drinks including tropical drinks and wait service. General Opening Hours: 10:00am - 12:00am 
  • Revive Bar, Guests can enjoy cool and natural drinks while relaxing at the spa after a wonderful treatment. General Opening Hours: 9:00am - 8:00pm 
  • Seaside Grill Restaurant, A la carte, casual attire. Located directly on the beach, offering a light snack to a full meal during the day and an a la carte steak house menu in the evening. Approximate seating capacity - 80. Daily breakfast a la carte from 8:00am-11:00am (seasonally), daily lunch from 12:00pm-5:00pm, dinner a la carte from 6:30pm-10:30pm. 
  • Specialty Restaurants Bar - Barracuda Bar, Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect place to enjoy a drink or cocktail before or after dinner. General Opening Hours: 6:00pm - 11:00pm 
  • Sugar Reef Bar, Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international and national brands, juices and soft drinks. Wait service is provided at the pool deck. General Opening Hours: 10:00am - 1:00am 
  • World Cafe, Continental and Mexican cuisine with a variety of international specialty items and classics. Approximate seating capacity - 340. Special kid's corner in the buffet section. Continental breakfast from 6:30am-7:00am, breakfast (buffet style) from 7:00am-11:00am, lunch (buffet style) from 12:30pm-3:00pm, dinner (buffet style) 6:30pm-10:30pm. Cuisine: Continental, Mexican.

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ACTIVITIES

Teen's Club: Fully supervised teen program. Teens will enjoy a variety of exciting land and sea adventures, outings, competitions and excursions. 

Explorer's Kids Club: Fully supervised children's program. Kids will enjoy arts and crafts, horseback riding excursions, sand castle competitions, a weekly camp out adventure, ocean trampoline and big screen movies on the beach. For children 3-12 years of age. 

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DREAMS ETERNITY HONEYMOON PACKAGE
Package Inclusions: 

  • Discount when returning before or during the first Anniversary (minimum 4 nights stay).
  • Fresh flowers and exotic fruit basket in room upon arrival.
  • Tension Release Massage for two in our couple massage suite room at the Spa (25 minutes per each)
  • Private Petit fours each evening at turn down service.
  • Champagne breakfast in bed the first morning after arrival.
  • Choice of either a European Facial or a Salt Glow Scrub body treatment (25 minutes) for each person.
  • Surprise gift.
  • Champagne on arrival.
  • Private beach front dinner one evening-upon return from dinner you will find a romantic rose petal path and lighted candles in a specially set atmosphere for you (includes 1 bottle of domestic wine). 

Please Note: -This is a complimentary package when booking a Dreams Honeymoon Suite or higher for a minimum of 7 nights (cannot be combined with any special offers that may exist by contract for that room category). 

List of Legal Requirements:

  • Bride, Groom, and Witnesses must arrive to Cancun 4 working days prior to the wedding day (Saturdays, Sundays, and Mexican Holidays do not count). The wedding coordinator must receive the following documents in order to start the corresponding application for a marriage in the Civil Registry Office. 
  • Tourist Card (you will get at your arrival in Cancun Airport). 
  • Original Birth Certificates with the stamp (Le Apostille) of the Registry of your Country. This document should be translated into Spanish and there is a charge for each birth certificate. Translation must be done here in Mexico, otherwise will not be valid. 
  • If Bride is divorced, we will need a copy of the Final Divorce Decree with the stamp (Le Apostille) of the Registry of your Country. This document should be translated into Spanish and there is a charge per page, translation must be done here in Mexico, otherwise will not be valid. 
  • Valid Passports (this is essential, otherwise the wedding cannot be performed). 
  • The blood tests are taken in Mexico, they are not valid if it is taken elsewhere. To be considered valid the test should not be taken more than 14 days prior to the ceremony. The blood will be tested for HIV, RPR (sexually transmitted diseases) and blood type. The results will be ready in 24 hours together with a certificate of the blood test and there is a charge per couple. 
  • The names, addresses, nationalities, ages, occupation, relationship, copy of a tourist card and a valid ID of the 4 witnesses. Wedding Coordinator will send you the legal form. 
  • The Marriage Certificate is only valid in Mexico. In order to make it legal internationally, the Wedding Coordinator will send a copy of your License to Validation Process. There will be a fee with a translated copy in English. The process may take up to 1-4 months. Once the document is apostilled and translated into English the Hotel will send all documentation to your home address. 
  • None of the above mentioned services are included in the Wedding Packages. 
  • It is the couple's responsibility to have all the documents ready before the wedding. 

 

DREAMS OF LOVE WEDDING PACKAGE 
Package Inclusions: 

  • Use of the Wedding Chapel located inside of the hotel 
  • Special Silver Wedding Dinner party (maximum 20 guests staying at the hotel) 
  • Services of the Justice of the Peace or Minister 
  • Complimentary room for the groom the night before the wedding (based on availability) 
  • One hour Silver cocktail party with hors d'oeuvres (maximum 20 guests staying at the hotel) 
  • Bride's hairstyling for ceremony 
  • Honeymoon Package 
  • Bride's Bouquet 
  • 1 Natural Floral Centerpiece for Bride's dinner table 
  • Wedding Organization and personalization of the Wedding Coordinator 
  • Personal Dressing Assistant 
  • Special turn down service 
  • Make-up application for bride 
  • Late check-out for bride and groom (based on availability) 
  • 2 boutonnieres/2 Corsages for the bride, groom and witnesses 
  • Wedding cake and 1 bottle of sparkling wine for up to 20 guests 
  • Preparation and ironing of the Wedding dress and groom's tuxedo/suit 
  • 36 Full color photos and wedding album 
  • Discount on all Spa Treatments (Products not included) 

 

DREAMS ULTIMATE WEDDING PACKAGE 
Package Inclusions: 

  • Make-up application for bride 
  • Preparation and ironing of the Wedding dress and groom's tuxedo/suit 
  • Use of the Wedding Chapel located inside of the hotel 
  • Services of the Justice of the Peace or Minister 
  • Special Gold Wedding Dinner party (maximum 20 guests staying at the hotel) 
  • Late check-out for bride and groom (based on availability) 
  • Wedding cake and 1 bottle of sparkling wine for up to 20 guests 
  • Video of the ceremony (30 minute DVD edited) 
  • 50 Full color photos and wedding album 
  • Complimentary room for the groom the night before the wedding (based on availability) 
  • Bride's Bouquet 
  • Discount on all Spa Treatments (Products not included) 
  • 1 Natural Floral Centerpiece for Bride's dinner table 
  • Gazebo decor based on chairs with white covers, ceremonial table and red carpeted walk way 
  • One hour Gold cocktail party with hors d'oeuvres (maximum 20 guests staying at the hotel) 
  • Bride's hairstyling for ceremony 
  • 1 Spa treatment to choose from: 1 Swedish massage for two or 1 European facial for two or 1 Salt Glow Body Scrub for two 
  • Wedding Organization and personalization of the Wedding Coordinator 
  • Personal Dressing Assistant 
  • 2 boutonnieres/2 Corsages for the bride, groom and witnesses 
  • Honeymoon Package 
  • 1 Natural Floral Centerpiece for ceremonial table 
  • Live Mexican music trio (1 set) 
  • Special turn down service 

 

DREAMS WEDDING IN PARADISE PACKAGE
Package Inclusions: 

  • Complimentary room for the groom the night before the wedding (based on availability). 
  • Wedding cake and one bottle of sparkling wine for up to 10 guests 
  • Preferential location of the room in the category reserved 
  • Honeymoon Package 
  • Bride's Bouquet 
  • Special turn down service at night 
  • Service of Justice of the Peace or Minister 
  • Preparation and ironing of the wedding dress and groom's tuxedo/suit. 
  • Late check-out for Bride and Groom (based on availability) 
  • Boutonniere for the groom 
  • Discount on all Spa treatments (product purchases not included) 
  • Wedding Organization and personalization by the Wedding coordinator 

Please Note: -This package is complimentary when booking a Honeymoon Suite category or higher for a minimum of 7 nights (cannot be combined with any special offers that exist by contract for that room category) or 5 rooms are reserved for a minimum of 3 nights at any room category. -For those clients who book a lower category, this package is available to be purchased. -This package also applies for renewal of vows ceremony -This package cannot be combined with the Dreams Eternity Honeymoon package and the free wedding package cannot be deducted when purchasing other packages. 

 

HONEYMOON & ANNIVERSARY PACKAGE 
Package Inclusions: 

  • 1 Bottle of Champagne
  • Special turn down service
  • Welcome letter
  • Use of embroidered bathrobes and slippers
  • Plate of Tropical fruit
  • Champagne breakfast in bed (Reservations must be made in advance with guest service) 

Please Note: -You will be required to present a copy of your wedding invitation or marriage certificate at time of check in. -This is a complimentary package valid in all room categories. -No minimum night stay required. Package inclusions are subject to change. 

ALL INCLUSIVE PACKAGE 

Dreams Resorts & Spas provide a high level of luxury and ambiance for couples and couples with children in unparalleled tropical settings. Surround yourself with Unlimited-Luxury where everything is included: Sumptuous suites with stunning views, 24-hour room service and daily refreshed mini-bars. Countless daytime activities and nighttime entertainment to amuse you. An array of gourmet dining options and exquisite bars serving premium brands.

Package Inclusions: 

  • Bicycles
  • Air-conditioning with in-room climate control and ceiling fan
  • iPod docking station 
  • Marble in all rooms and bathrooms with vanity mirror tub or shower and bidet depending of the category, scale hair dryer 
  • Daily refreshed mini-bar with beer, juices, soft drinks and bottled water 
  • Traditional Spanish wedding chapel 
  • Four ADA rooms for the physically challenged 
  • Weekly beach party 
  • Secrets box for room service in all new room categories 
  • Diving lessons in pool 
  • Direct dial telephone 
  • Electronic in-room safe 
  • Explorer's Club for kids (ages 3-12) 
  • Concierge service, located by the lobby 
  • Beach, land, and water activities 
  • Twice daily maid service 
  • Activities pool including one children's pool and one swim up bar 
  • Tennis 
  • Table games 
  • Minimum 29" cable television in all room categories 
  • DVD/CD players in all rooms 
  • Private and furnished patio or balcony with a hammock (Hacienda section only, except the 3rd floor in the Deluxe Ocean View and the Junior Suite Ocean View categories) 
  • Coffee maker 
  • Fitness center 
  • Iron and ironing board 
  • Theme dinners 
  • 24 hour room service 
  • One quiet pool with no activities 

 

MISCELLANEOUS INFORMATION 

General -There is a Christmas and New Year's Eve Supplement that is charged automatically on stays crossing those 2 nights. -There is a Single Supplement, not valid for Suite Categories nor Supersaver Categories. 

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